Delivery & Dispatch Policy
This policy explains how RVSR Group delivers research reports, PDFs, custom research, business audits, digital products and other agreed services or documents.
1. Primary Mode of Delivery
RVSR Group primarily delivers its products and services digitally. Reports, research papers, PDFs, audit documents, analysis, files and other digital deliverables may be supplied through:
- Email;
- RVSR Group's private client dashboard or secure digital access;
- A download link or other electronic delivery method agreed with the client.
अधिकांश रिसर्च रिपोर्ट, पीडीएफ, ऑडिट और अन्य डिजिटल सामग्री ईमेल, निजी डैशबोर्ड या सुरक्षित डिजिटल माध्यम से उपलब्ध कराई जाएगी।
2. Standard Delivery Timeline
Complex, multi-market, primary-research, fieldwork-intensive or highly customised assignments may require more than 90 days. Any specific timeline stated in an accepted proposal, quotation or project agreement will apply to that engagement.
3. Physical Dispatch
Where a particular service requires original papers, printed reports, signed documents, physical files or other offline material, RVSR Group may dispatch such items by post, courier or another suitable delivery service.
Physical transit time is additional to the research or preparation period and may vary according to destination, postal or courier operations, public holidays, weather, regulatory checks or other factors outside RVSR Group's control.
4. Client Information & Delivery Delays
Delivery timelines begin only after RVSR Group has received the payment, scope confirmation and information reasonably required for the assignment.
Delays caused by incomplete information, delayed approvals, scope changes, additional requirements, unavailable third-party data or circumstances beyond reasonable control may extend the delivery date.
5. Delivery Commitment
RVSR Group will use reasonable professional efforts to deliver the product or service agreed for the engagement. Delivery may occur in one final release or, where appropriate, through stages, drafts, modules or milestone-based submissions.
A delay in an estimated delivery date does not automatically create a right to cancellation or refund, subject always to any mandatory rights available under applicable law.
6. Contact Regarding Delivery
For questions regarding a pending report, digital delivery, dashboard access or physical dispatch, please contact RVSR Group with your order or project reference.